We do not recommend to plug in the appliance into a multi socket adaptor which does not have a power cable.

There are multiple reasons that may cause the refrigerator does not operate. Check the plug, socket and main fuse electrical system are in good condition.

You may notice frost or ice crystal forms on food due to the warm air turns to moisture when it comes into contact with the cooler temperature. Try not to leave the door open for too long or too often to avoid this problem.

There are multiple reasons that may cause the refrigerator compartment temperature too low such as placing the food with high water content near the air vent or incorrect temperature setting. Check the temperature setting and rearrange the food with high water content away from the air vent.

There are multiple reasons that may cause the refrigerator is not cooling such as poor ventilation, unorganized food storage or malfunctioning internal parts. Check the temperature setting and organize the items in the compartment to prevent air vents blockage.

The moisture may build up due to the warm air entering the fridge if the door of the refrigerator are opened too frequently. Try not to leave the door open for too long or too often to avoid this problem.

The fridge door can sometimes be difficult to open if you have just closed it. It is caused by the warm air entering the fridge when the door was opened. Keep the door closed for a minute to allow the the pressure to be equalised before re-open the door.

If the door of a refrigerator or freezer does not close properly, the cause may lies with the hinge or a defective door rubber. Adjust the door hinge and check if there is any item blocking the door.